YAMASA is committed to the transparency, privacy and security of its customers' data during the entire process of interacting with our website. In order for you to better understand what information we collect and how we use, store or delete it, we detail our Privacy Policy below.
Customer registration data are not disclosed to third parties, except when necessary for the delivery process, billing or participation in promotions requested by customers.
In order for the Privacy Policy to be well understood, it is essential to clarify some important concepts:
Applies to all YAMASA customers, including the website and application, who in some way have personal data processed by us.
YAMASA collects Customer information in several ways:
Among the information that may be requested are: full name, email, CPF, date of birth, gender, address, telephone numbers and credit card number.
Information Collected Automatically by the Site: We collect and store certain information whenever you interact with us. For example, we use cookies and obtain information when your browser accesses our website; when you click on advertisements, partner emails and other content provided by us on other websites.
Information collected by mobile device: when you download or use our application, we may receive data about your location and your mobile device. We may use this information to provide personalized content such as advertisements, search results and others. Most mobile devices allow the Client to turn off location services.
Information collected from other sources:Data is required for:
The provision of data allows:
YAMASA uses legal bases, which may vary according to the purpose of collection, to process customers' personal data. The storage period may change depending on the legal basis applicable to each situation and the purpose.
Marketing services are offered through free communications about offers, services and products addressed to the Customer, related to his profile on the site and the purchases he has made. This service covers emails, SMS and WhatsApp. It is worth noting that the Customer can cancel the service at any time by accessing “My Account”.
The information collected is treated and will only be shared when necessary:
As the internet is a global environment, certain services offered by YAMASA may require the transfer of your data to other countries.
In these cases, data is processed in accordance with the LGPD (General Data Protection Law) and other protection laws. We take security measures in accordance with our policies and adopt standard clauses in contracts with suppliers and service providers.
By browsing our website, application and/or communicating with us, you agree to the processing of your information, including the international transfer of data, when necessary. We take steps to ensure that any information we collect is treated securely, in accordance with data protection standards and in accordance with this Privacy Policy.
We store Customer information in accordance with the prescription rules of Brazilian law.
The holder of personal data has the right to obtain from YAMASA, at any time, upon formal request, information regarding their data.
YAMASA will have 15 days to respond to requests from holders. Requests will be analyzed as provided for in current legislation and, for legal reasons, some requests may not be met.
Data holders, according to the text of the LGPD, can exercise their rights through: I - confirmation of the existence of treatment; II - access to data; III - correction of incomplete, inaccurate or outdated data; IV - anonymization, blocking or elimination of data that is unnecessary, excessive or treated in violation of the provisions of this Law; V - portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets; VI - deletion of personal data processed with the consent of the holder; VII - information on public and private entities with which the controller shared the use of data; VIII - information on the possibility of not providing consent and on the consequences of the refusal; IX - revocation of consent.
You can exercise your rights by contacting us via email yamasa@yamasa.com.br.
YAMASA, we reserve the right to change our preferences arbitrarily based on based on season, time of day, events of the previous night, availability and whim.< /p>
A browser cookie is a piece of data that websites ask your browser to store on your machine. Every time you view a page on a website it's like the website has never seen you before - it's all new to the website. Basically, websites have very little memory. The website needs a way to remember that you've already visited and that's what cookies are used for.
It is important to note that cookies are site-specific. A cookie set by one site generally cannot be accessed by another site.
This policy describes how YAMASA and other third parties use cookies.
YAMASA stores a cookie when you first visit the Site to create a "session". A session is similar to a visit: you arrive at the Site, browse some pages, interacts with the forms and exits. It's a session. The "session cookie" is stored only for the duration of your session and allows the Site to store state information such as the fact that you have successfully logged in (so you don't have to log in on every page view) and any settings you have chosen (e.g. rendering page layout instead of fixed width).
Other cookies are stored for longer periods (more than a year in some cases) and are used for customization of the Site (for example, the current category of content you prefer) without the need to log in.< /p>
We use analytics services such as Google Analytics to understand how our services are being used, which in turn allows us to better tailor our product and service offerings to you. We do not share “raw” personally identifiable information with our customers or third parties. We may, however, share aggregated, non-personal data such as total page views or visitor counts.
Not much. The data we receive from you is usually collected through a form submission. Remember that cookies are set by a website: they may only contain data that the website already has . Cookies can, however, allow data to be correlated: you visit our site one day, we set a cookie, then you visit the site again the next day and we read the cookies we store so we know that it's really you again. We're so glad you're back. Here's a cookie!
Technology is here to help, but by blocking cookies, you won't be able to log in, you won't be able to customize your site settings.
Unfortunately, the only way to block cookies entirely would be to set a cookie so the website knows not to set a cookie.
The other option is to adjust your Internet browser settings and choose from available Cookie settings.
Click on 'Help' in your browser settings to find out how to prevent you from accepting cookies and to be notified when you receive new ones; to see when they expire and to disable them. In the links below you will find more details on how to disable cookies from the most popular browsers:
· Good Google Chrome
· Mozilla Firefox
· Safari
· Internet Explorer
· Microsoft Edge
· Opera
If you have questions, comments or concerns about this Cookie Policy, please contact yamasa@yamasa.com.br.